Tuesday, February 12, 2013
Conflict Resolution
As a department manager I would have set customer service performance guidelines for my team, both individually and as a team. Based on these guidelines I would have established a plan and part of our plan would include weekly team meetings to review team performance and quarterly meetings to review our metrics individually. I would have explained that these meetings are in place to help guide our performance levels, identify individual employee performance; what they are doing well and if there are any needed improvements. I would also emphasize that employee feedback is valued and valuable; I want employees to be communicate thoughts, ideas and issues, give feedback on the work environment, as well as the morale of the team.
Conflict Management
Conflict management is a skill that everyone should learn to master. By understanding the positive and negative effects of conflict management individuals can learn how to more effectively deal with conflict. Learning to be aware of personal stress and anger behaviors and how they contribute to conflict management is the first step towards managing conflict. Learning how these actions directly affect communications and lead to misunderstandings are key elements in dealing with conflict. Communication techniques give guidance to skills that can be utilized in managing conflict and could alter the outcome of a conflict. The main techniques being reviewed include the ABC approach and the S-TLC system. Both of these approaches help individuals understand that taking responsibility for personal actions is essential; and then reviewing what role those actions played in the conflict further outline what changes should be made or corrective actions should be put in place. Read More...Conflict Management
Sociological Theories and the Family
The impact that sociological theories
has on the institution of family allows society and individuals to apply basic
fundamentals that defines how society and individuals function. These fundamentals help theorists spell out
what impacts society by exploring information from the past, to what is
happening today and how to project the future.
By looking at the family from different views the structural
functionalist, conflict theorist and symbolic interactionism there are similarities
and differences that are apparent across the theories. In this review there criteria will be
reviewed from the perspective of family and how each theory affects them; how
social change is affected by applying each theory; and how the theory applied affects
the society’s view of the family. Each
theory has its own structure, theme and value that helps to more clearly define
and identify how the institution of family is to function and contribute to
society.
Read more...Sociological Theories
Read more...Sociological Theories
The Perfect Memory
This night was the
night of the swimming state championship. I was familiar with the
surroundings of the pool that we were swimming in and knew how the events of the
night would take place and that made me feel more comfortable.
The meet begins, I swim in a few of the
smaller races and had taken first place and won two blue ribbons. This gave me confidence. However, the main event was yet to be
swam. I was going to be up against my biggest and fastest competitor, Amy
Barnes. She and I had shared the spotlight on and off for years and this
was it, the big night we’d both been waiting for, the biggest event of the year, the State Championship. We would be swimming head to head on the final
individual race of the evening.
Dusk had fallen upon us and I don’t know why
but swimming at this time of night leaves a bit of a mystery behind it; it feels like there is a secret that is not to be told and is without
discussion for the final outcome will be revealed when the first hand hits the
wall in victory.
The Mbuti
The Mbuti
culture is a foraging society with bands that exist today. The social organization is made up of the
nuclear family and the gender roles are of the traditional hunter -
gatherer. Mbuti are also known as
egalitarian in that they have gender specific roles but they also believe in
equality and they share and help each other.
Marriage and family is the foundation of their heritage in kinship and
in the structure of their society. They
follow the patrilineal descent. The
Mbuti beliefs and values are embedded deeply within the cultural mythology and
they pay homage to their forest. Mbuti
believe the forest is their great protector and provider. The cultural tradition that they maintain
allows them to continue with the rituals performed by their culture. The Mbuti have a cultural tradition and they
are still living their cultural traditions today.
The Mbuti,
also called pygmies, are short people that can measure up to four feet six
inches tall; this stature allows them to move through the forest quickly and
efficiently. They live primarily in the
Ituri Forest which is a rainforest in the northern Zaire of the Congo region of
Africa. It has been speculated that the
Mbuti were the first inhabitants of Africa.
The Mbuti, also known as the BaMbuti, live together as a band and have anywhere
from 10 – 50 members in a band. They are
a foraging society of hunters and gatherers.
The women and children are primarily the gatherers
and gather fruits, nuts, melons and tubers from the land. According to this text: “Women
foragers provide 80% of the food consisting of nuts, fruits, berries and tubers
and collect this in one day that will feed the family for a whole week” (Nowak,
2011).
Ethics in Persuasion
Ethical
behavior and its significance in persuasion are essential. From defining what ethical behavior is to the
review of its direct affects on persuasion will be identified. Using the ethical theories of utilitarianism
and deontology will be applied to persuasion and an exploration of universality
will be included to help in determining the significance of ethics in persuasion. Taking into consideration the professional
environment and the many downfalls that “Corporate America” has experienced
over the past decade this will also assist in walking through ethical behavior and
further explain what an important role ethics plays in persuasion. This review will show the unfortunate outcome
of not practicing ethics in persuasion and will show how crucial ethics is in
persuasion.
Subscribe to:
Posts (Atom)